Datacapture

Touchpoints are a highly effective way to capture information and can be intrinsic to the success of a housing business. Whether you're capturing tenant feedback, creating a self-service application or arranging appointments you need a data management system that not only provides easily managed and formatted data but allows you to analyse and interpret that information ensuring business decisions are well-informed.

Applications offered

  • Lead generation & appointment setting for viewings/surveys/repairs & maintenance
  • Point of service or sale surveys
  • Tenant or buyer information capture
  • Tenant or buyer feedback
  • Market research
  • Loyalty schemes

Features

  • No internet connection required
  • Data downloadable by USB key or to CSV file
  • Data held on secure remote server or fully integrated
  • Pre-configured processing rules
  • Access to data and leads in near real time
  • Analysis & reporting to measure surveys and feedback
  • Multi-media tenant feedback – video, image, typed